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Brighton & Hove City Council


First time fix rate

Scope of Contract

The Brighton & Hove City Council contract has been held by TSS since March 2010, this was successfully retained under tender in April 2014 as a Partnering Contract. We are responsible for over 330 properties within Educational, Social Care and Civic sectors across the city ensuring compliance to all mechanical equipment, for example:

  • Heating appliances
  • Commercial boilers
  • Gas ovens
  • Ducting systems
  • Automatic parking barriers
  • Door entry systems

KPIs and deliverables

We supplied the Council with mobilisation reports on each property within the first two quarters of the contract, so they could evaluate their budgets and prioritise investment.

During our mobilisation we re-tagged the B&HCC assets and refreshed the details held on our system. Our PPM Planner aids our help desk team to plan and co-ordinate servicing to each of the councils properties, so that full compliance is achieved and that gas safety inspections are not missed.

Our engineer productivity has been dramatically increased by the use of handheld tablets, allowing engineers to immediately call upon call out history on a particular asset, helping with diagnosis or eliminating possible causes of failure.

Community & Social responsibility

All staff are encouraged to be aware of the environment and communities in which they work. This helps improve personal social responsibility and benefits clients and residents alike.

Contact us today for a free consultation and our qualified team will discuss your specific needs with you as soon as possible.

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Areas of interest

Any personal information we obtain will be processed in accordance with the relevant Privacy Notice which can be accessed Here

Water hygiene

Water hygiene

A professional team in water testing, risk assessment and treatment.


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